Online Returns Policy

This policy applies to all purchases made online at seekthelabel.com

Please note, unfortunately we cannot accept returns from other than seekthelabel.com

 

CONDITIONS OF RETURN

Please ensure the below conditions are met, before submitting your return request:

• ALL SALE ITEMS 50%OR ABOVE ARE FINAL SALE AND NOT ELIGIBLE FOR    RETURNS.

• The item/s were purchased from seekthelabel.com
• The item/s are in their original conditions: Unworn, not altered and/or washed.
• All tags are still attached.
• Your order can be returned to us within Thirty (30) days from your delivery date.

Any items that do not meet this criteria will not be valid for any return. Any items returned to seekthelabel.com can be returned at the customers expense. (WE DO NOT PROVIDE SHIPPING LABEL FOR RETURNS.)

 

FULL PRICED ITEMS

Items that have been purchased at full price, and up to a 30% discount or by pre-order are eligible for a REFUND or store credit.

 

PROMOTIONAL CODES AND SALE ITEMS

Items that have been purchased during a promotional sale using a coupon code or discount applied at checkout (E.g. Black Friday & Cyber Monday or Flash Sale) are NOT eligible for a refund or store credit.

 

WELCOME CODE

All items purchased using the 15% off welcome code are eligible for a refund or store credit.

 

FINAL SALE

For all products marked with FINAL SALE, there is a strict no returns, exchange or refund policy. All items purchased in the seekthelabel.com Warehouse Sale is final sale.

 

Return Online

Returning your items online is super easy. Just follow our steps below.

STEP 1

Ensure the conditions of return listed above have been met.

STEP 2

Submit your return. Complete the form with your order number, email and phone number.