Online Returns Policy
This policy applies to all purchases made online at seekthelabel.com
Please note, unfortunately we cannot accept returns from other than seekthelabel.com
CONDITIONS OF RETURN
Please ensure the below conditions are met, before submitting your return request:
• The item/s were purchased from seekthelabel.com
• The item/s are in their original conditions: Unworn, not altered and/or washed.
• All tags are still attached.
• Your order can be returned to us within twenty one (21) days from your delivery date.
Any items that do not meet this criteria will not be valid for any return. Any items returned to seekthelabel.com without approval will be returned at the customers expense.
FULL PRICED ITEMS
Items that have been purchased at full price or by pre-order are eligible for a REFUND or store credit.
PROMOTIONAL CODES AND SALE ITEMS
Items that have been purchased during a promotional sale using a coupon code or discount applied at checkout (E.g. Black Friday & Cyber Monday or Flash Sale) are NOT eligible for a refund or store credit.
All items purchased using the 15% off welcome code are eligible for a refund or store credit.
For all products marked with FINAL SALE, there is a strict no returns, exchange or refund policy. All items purchased in the seekthelabel.com Warehouse Sale is final sale.
Returning your items online is super easy. Just follow our steps below.STEP 1
Ensure the conditions of return listed above have been met.STEP 2
Submit your return. Complete the form with your order number, email and phone number.